- What are my payment options? Credit Card vs Invoicing?
We allow you to add your credit card to your Arcade account, and we provide you a live estimate of your monthly bill so that you never have to worry about billing. You'll also receive a tax invoice emailed to you each month.
We understand that larger companies require a more hands-on process, so for clients with more than 200 users we offer a monthly invoicing system that has 14-day payment terms.
For our enterprise clients who have annual agreements with us, we offer invoicing with 30-day payment terms amongst many other benefits that are especially vital for large organizations.
- How does the trial work?Once you signup for an account, you can start using the platform. After 14 days, you’ll be billed in full for the first month for the number of users you have on the platform. You can cancel at any point during the trial!
- Is my data safe?
YES! Arcade has a high level of data encryption & security measures to ensure that your team's information is only accessed by you.
- What happens if I add/remove users in the middle of a month?
You will only be billed pro-rata for all accounts in Arcade. This means that any accounts added during the month, will not be billed for the days before they started.