Channels
Participate in chat channels through Arcade, an employee communication tool for retail and sales.
Sharon Chen
Open Conversations
It's fun to be included. Channels are a great way to include everyone in your workplace, and center communication around a specific topic; i.e. Marketing Promotions, Success Stories or Objection Handling Tips etc.
Channel Overview
Creating a new Channel
In the
Chat
section of Arcade, you can select the
Channels
option. This will open all available channels for you to join, with the option for you to create your own.
Create a channel
When you create your own channel, you'll need to give it a title (pick a title that relates to the sort of discussion you'd like to exist within your channel).
You can also invite people to your channel, which will allow them to check it out and decide whether they'd like to 'join' and be a part of the conversation.
The great thing about channels, is that anyone can join at anytime. They are really flexible & non-exclusive so everyone in your workplace has the opportunity to participate.
You can search through available channels by simply selecting the
Channels
button in the Chat area. When you select a channel, you will enter it in
preview
mode, which allows you to have a sneak peak into the channel discussion before choosing to join. Any channels you've joined will display in the Chat section under the 'Channels' header.
Creating a channel